Best Western Airport Inn & Suites Cleveland
Qué dicen los huéspedes
The Airport Shuttle driver, Eileen, was very friendly. The front desk lady, Angelina, was very professional. The lady who took care of the breakfast service offered good variety. The housekeeping ladies stayed out of my room, because I asked them to. There was nothing to clean up. I only used one towel, one face cloth, and one "floor" towel the whole week I was there. I still tipped them to stay out of the room.
Patterson
julio de 2024
The room is clean, the staffs are nice, shuttle bus service is convenient. after I made the reservation, during the conversation, I received two phone numbers: one is 216-267-9634(this one is wrong), another one is 216-267-9364(this one is correct). That incorrect one should be correct or removed.
Charlie
abril de 2024
This was a good place to stay.
Wayne
julio de 2024
We had a first floor room with an accessible shower. There was a problem with an overflowing toilet which was taken care of immediately and was sanitized. We appreciated being able to leave our car for a week, and for the excellent, on time shuttle service. Eileen was pleasant and helpful. The desk clerks were also very helpful.
Judith
diciembre de 2024
Breakfast was great. Staff was exceptional! Room was nice, needed a deep clean and a couple fix ups. Handicapped shower was the best I have ever had. Beds were too hard. But good overall!
Denise
septiembre de 2023
Location, cleanliness & staff
Lesia
julio de 2024
The breakfast was amazing, the staff, super friendly, and the shuttle experience to the airport was awesome. We are from Erie and travel through Cleveland a lot. I i feel that my car is in a very safe area and will be as I left it when i get back. It was very easy to get to the airport. Joe, the shuttle driver was great too!
Boam
abril de 2024
I specifically booked this to use the shuttle service and was told that it was available. When I got there I was told the shuttle was not working. I had to call an Uber. The restaurant was closed and so was the pool. Poor advertising.
Ann
noviembre de 2023
The overtime guy (gage earrings, tats w/ beard) who was the nicest professional person I actually met in that building.
Andalano
marzo de 2025
The bed was super comfy everything was clean the breakfast was amazing and the staff was happy to see me and I really appreciate that.
Zanellia
noviembre de 2024
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